General Information and Access Statement for Whitfield House

This access statement does not contain personal opinions as to our suitability for those with access needs, but aims to accurately describe the facilities and services that we offer all our guests/visitors.

Introduction

Situated in the historic town of Ludlow the Whitfield House is the perfect place to stay whether you are visiting for business or leisure. Located in the town we are a 10 minute walk ride from the main shops and attractions. The walk into town necessitates walking up an incline. A bus stop is located at the end of the drive (flat walk), approximately 200 yards from the front door. There is no bus shelter or seating. In addition, there are a number of local taxi firms.
We currently offer 3 bedrooms, all of which are located on the first floor. We are planning to install a ground floor room in the near future.

For breakfast, where possible, we use locally sourced ingredients and cater for varying dietary requirements.
We look forward to welcoming you. If you have any queries or require any assistance please phone 01584 877 213 or  email enquiries@stayinludlow.co.uk.

Pre-Arrival
For full details and maps of how to reach us please see the directions section of our website. 
The nearest railway station is Ludlow, which is 0.5 miles away (a 10 minute walk). Taxis are available at the station. If you require an accessible taxi this can be booked in advance.
This Access Statement is available in larger print on request.

Car Parking and Arrival
There is unlimited car parking spaces in the driveway, the nearest of which is adjacent to the front door. 
The driveway is covered in gravel and leads directly to the front door. This is well lit at night by a motion sensor light.  The front door has a level access and threshold and is    wide.
Please ask if assistance is required with luggage.

Pets
Unfortunately, we are unable to cater for pets. We do welcome access assistance dogs. Please notify us at the time of booking so that we can accommodate their needs. We have one small house dog,  “Rodney” that is not allowed in the house whilst food is being prepared. However, he does have access to parts of the ground floor and therefore the house is not suitable for anyone with severe dog allergies. If you are afraid of dogs, please notify us and we will ensure that Rodney is kept out of the way.

Welcome Area
Guests are welcomed in the hallway, which is level throughout, where they are asked to register. 
 Seating is available.  The flooring is wood and the area is evenly and well lit.  A magnifying glass, pen and pad of paper are available on request. 
Guests are shown the guest lounge, dining room and their bedroom.
There is a oak double width flight of sixteen steps with two turning landings, to the first floor with a handrail on one side. 
From the main hallway, there is direct access to a large garage. With prior notification we are happy for guests to use the secure garage to store bikes, mobility scooters etc.

Bedrooms
Rooms are bright and evenly lit.  Bedside lamps are also in each room. An additional reading lamp is available on request. 
We offer feather bedding as standard but are happy to provide non-feather, hypo-allergenic bedding if preferred.  Please request at the time of booking.
All rooms have flat screen digital televisions with remote control and subtitles.

En-Suites
All rooms have en-suite bathrooms all well lit with spot lights and over mirror lighting.
The French Room – has a low profile entry, step free shower. (Shower seat available if requested).
The Garden Suite – has a corner bath and separate walk in shower
Whitcliffe Room – has a standard non slip bath with over bath shower.

Public Toilet
There is a small unisex toilet, with one sink opposite the entrance to the dining room on the ground floor.  There is level entry but no space to the side of the toilet.

Dining Room / Food
The dining room is situated on the ground floor with step free/level entry from the main hallway. The flooring is solid wood with a rug.
We are able to cater for varying dietary requirements. Please advise us when making a booking.  As well as adjusting the breakfast menu, we will ensure that in room drinks facilities match your needs i.e. decaffeinated drinks, lactose free milk etc.
Please note that our kitchen is used to prepare nuts, shellfish etc. If you have a severe food allergy please notify us so that we can take appropriate measures.

Garden
There is large garden some of which is accessed via a slope. There is a flat terrace which can be accessed from the front door.  Tables and chairs are available on the terrace. 
There is a gravel footpath around the garden and numerous steps.

Additional Information
The nearest General Hospital with a minor injuries unit iis 1 mile away and the nearest Doctor’s surgery is 0.5 mile away. Please let us know if you require further information about these. 
We can offer a list of nearby attractions and suggested places to eat with details of their Access Statements for information, where available.

Summary
Everyone is welcome at Whitfield House. If you are at all in doubt whether your needs can be accommodated please telephone us and we will happily discuss your needs and try and provide for them.